Patient Care Specialist - Medical Specialty Clinic - PCS

Mayo Clinic•Mankato, KS
•$20 - $26

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN) and accepts delegation from physicians, advanced practice providers, RNs, LPNs, and MAs. Direct care includes providing care, collecting and documenting patient care data, and communicating with patients, families, and care team members. Indirect care includes helping maintain the environment of care and performing unit-based clerical duties. The role requires strong organizational skills, teamwork, a commitment to continuous learning, quality, and excellence, and the use of multiple computer applications. The PCS works with patients throughout the life span and with multiple conditions.

Requirements

  • Must be at least 18 years old.
  • Ability to read and communicate effectively in English.
  • Basic computer skills and experience using technological devices such as cell phones and laptops.
  • Ability to work irregular hours, including days, evenings, holidays, and weekends.
  • Self-motivated and able to work independently.
  • Able and willing to work with all populations served.
  • Working knowledge of computers and software applications.
  • Demonstrated ability to react calmly and effectively in emergency situations.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.
  • Well organized, detail-oriented, accurate, and efficient.
  • Current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross; if not already certified, education and testing are included in orientation and training.

Nice To Haves

  • High school graduate or GED equivalency preferred.
  • Preferred experience as a PCS, HUC, MA, NS, or Ward Clerk.
  • Demonstrated knowledge of medical terminology preferred.

Responsibilities

  • Provide direct patient care under RN supervision and accept delegated tasks from care team members.
  • Collect and document patient care data.
  • Communicate information to patients, families, and care team members.
  • Help maintain the environment of care.
  • Perform unit-based clerical duties.
  • Work with patients throughout the life span and with multiple conditions.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Affordable vision plan with a national network.
  • HSA and FSA options for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
  • Competitive compensation and comprehensive benefit plans.
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