Patient Care Specialist - Neurosurgery - PCS

Mayo Clinic•La Crosse, WI
•$20 - $25

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN) and accepts delegated tasks from physicians, advanced practice providers, RNs, LPNs, and MAs. Direct care includes providing care, collecting and documenting patient-care data, and communicating with patients, families, and care team members. Indirect care includes helping maintain the care environment and performing unit-based clerical duties. The role requires organizational skills, teamwork, continuous learning, and a commitment to quality and excellence. Use of multiple computer applications is required. The PCS works with patients across the life span and with multiple conditions.

Requirements

  • Be at least 18 years old.
  • Ability to read and communicate effectively in English.
  • Basic computer skills and experience with technological devices such as cell phones and laptops.
  • Ability to work irregular hours, including days, evenings, holidays, and weekends.
  • Self-motivated and able to work independently.
  • Able and willing to work with all populations served.
  • Working knowledge of computers and software applications.
  • Demonstrated ability to react calmly and effectively in emergency situations.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.
  • Well organized, detail-oriented, accurate, and efficient.
  • Current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross; education and testing will be included in orientation and training if the candidate does not currently hold the certification.

Nice To Haves

  • High school diploma or GED equivalency.
  • Experience as a PCS, HUC, MA, NS, or Ward Clerk.
  • Demonstrated knowledge of medical terminology.

Responsibilities

  • Provide direct and indirect patient care under the supervision of a Registered Nurse.
  • Accept delegated tasks from physicians, advanced practice providers, RNs, LPNs, and MAs to meet patient and family needs.
  • Collect and document patient-care data.
  • Communicate information to patients, families, and care team members.
  • Help maintain the environment of care.
  • Perform unit-based clerical duties.
  • Use multiple computer applications.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Affordable vision plan with a national network.
  • HSA and FSAs for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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