Patient Care Specialist - Urology - PCS

Mayo Clinic • Eau Claire, WI

11d • $20 - $25

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of the Registered Nurse (RN) and accepts delegation from care team members, including physicians, advanced practice providers, RNs, LPNs, and MAs. Direct care includes providing care, collecting and documenting patient care data, and communicating information to patients, families, and care team members. Indirect care includes supporting the unit by maintaining the care environment and performing unit-based clerical duties. The role requires organization, teamwork, commitment to continuous learning, quality, and excellence, and use of multiple computer applications. The PCS works with patients throughout the life span who have multiple conditions.

Requirements

• Must be at least 18 years of age prior to the start date.
• Ability to read and communicate effectively in English.
• Basic computer skills and experience using technological devices such as cell phones and laptops.
• Ability to work irregular hours, including days, evenings, holidays, and weekends.
• Self-motivated and able to work independently.
• Able and willing to work with all populations served.
• Working knowledge of computers and software applications.
• Demonstrated ability to react calmly and effectively in emergency situations.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Well organized, detail-oriented, accurate, and efficient.
• Current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross is required; education and testing may be included in orientation and training for candidates who do not already have the certification.

Nice To Haves

• High school graduate or GED equivalency preferred.
• Preferred experience as a PCS, HUC, MA, NS, or Ward Clerk.
• Demonstrated knowledge of medical terminology preferred.

Responsibilities

• Provide direct and indirect patient care under RN supervision.
• Accept delegated tasks from physicians, advanced practice providers, RNs, LPNs, and MAs to meet patient and family needs.
• Provide patient care, collect and document patient care data, and communicate information to patients, families, and care team members.
• Help maintain the environment of care and perform unit-based clerical duties.
• Use multiple computer applications in the role.
• Work with patients throughout the life span and with multiple conditions.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed