Patient Care Specialist - Urology - PCS

Mayo Clinic•Eau Claire, WI
•$20 - $25

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN) and accepts delegation from physicians, advanced practice providers, RNs, LPNs, and MAs to meet patient and family needs. Direct care includes providing care, collecting and documenting patient-care data, and communicating information to patients, families, and care-team members. Indirect care includes maintaining the care environment and performing unit-based clerical duties. The role requires organizational skills, teamwork, commitment to continuous learning, quality, and excellence, and use of multiple computer applications. The PCS works with patients across the lifespan who have multiple conditions.

Requirements

  • Must be at least 18 years of age before the start date.
  • Ability to read and communicate effectively in English.
  • Basic computer skills and experience with technological devices such as cell phones and laptops.
  • Ability to work irregular hours, including days, evenings, holidays, and weekends.
  • Self-motivated and able to work independently.
  • Able and willing to work with all populations served.
  • Working knowledge of computers and software applications.
  • Demonstrated ability to react calmly and effectively in emergency situations.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.
  • Well organized, detail-oriented, accurate, and efficient.
  • Current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross; if not currently certified, education and testing will be included in orientation and training.

Nice To Haves

  • High school graduation or GED equivalency preferred.
  • Preferred experience as a PCS, HUC, MA, NS, or Ward Clerk.
  • Demonstrated knowledge of medical terminology preferred.

Responsibilities

  • Provide direct and indirect patient care under RN supervision and accept delegation from care-team members.
  • Provide care and collect and document patient-care data.
  • Communicate information to patients, families, and care-team members.
  • Help maintain the environment of care.
  • Perform unit-based clerical duties.
  • Use multiple computer applications while supporting patients across the lifespan with multiple conditions.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • HSA and FSA pre-tax savings options for eligible expenses.
  • Competitive retirement package.
  • Competitive compensation and comprehensive benefit plans.
  • Continuing education and advancement opportunities.
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