Patient Care Specialist - Urology - PCS

Mayo Clinic • Eau Claire, WI

11d

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN) and accepts delegation from physicians, advanced practice providers, RNs, LPNs, and MAs to meet the needs of patients and families. Direct care includes providing care, collecting and documenting patient-care data, and communicating information to patients, families, and care team members. Indirect care includes helping maintain the environment of care and performing unit-based clerical duties. The PCS works with patients throughout the life span who have multiple conditions. The role requires organizational skills, teamwork, continuous learning, a commitment to quality and excellence, and use of multiple computer applications.

Requirements

• Must be at least 18 years of age prior to the start date.
• Ability to read and communicate effectively in English.
• Basic computer skills and experience with technological devices such as cell phones and laptops.
• Ability to work irregular hours, including days, evenings, holidays, and weekends.
• Self-motivated and able to work independently.
• Able and willing to work with all populations served.
• Working knowledge of computers and software applications.
• Demonstrated ability to react calmly and effectively in emergency situations.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Well organized, detail-oriented, accurate, and efficient.
• Current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross is required. If a candidate does not have the certification, education and testing will be included in orientation and training.

Nice To Haves

• High school graduate or GED equivalency preferred.
• Experience as a PCS, HUC, MA, NS, or Ward Clerk preferred.
• Demonstrated knowledge of medical terminology preferred.

Responsibilities

• Provide direct and indirect patient care under RN supervision.
• Accept delegated tasks from physicians, advanced practice providers, RNs, LPNs, and MAs to meet patient and family needs.
• Provide care and collect and document patient-care data.
• Communicate information to patients, families, and care team members.
• Help maintain the environment of care.
• Perform unit-based clerical duties.
• Work with patients across the life span and with multiple conditions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed