Patient Care Specialist - Neurosurgery - PCS

Mayo Clinic • La Crosse, WI

3d

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN) and accepts delegation from physicians, advanced practice providers, RNs, LPNs, and MAs to meet the needs of patients and families. Direct care includes providing care, collecting and documenting patient-care data, and communicating information to patients, families, and care-team members. Indirect care includes helping maintain the care environment and performing unit-based clerical duties. The role requires organizational skills, teamwork, and a commitment to continuous learning, quality, and excellence. Use of multiple computer applications is required. The PCS works with patients across the lifespan who have multiple conditions.

Requirements

• Must be at least 18 years old.
• Ability to read and communicate effectively in English.
• Basic computer skills and experience with technological devices such as cell phones and laptops.
• Ability to work irregular hours, including days, evenings, holidays, and weekends.
• Self-motivated and able to work independently.
• Able and willing to work with all populations served.
• Working knowledge of computers and software applications.
• Demonstrated ability to react calmly and effectively in emergency situations.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Well organized, detail-oriented, accurate, and efficient.
• Current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross is required. If not already certified, education and testing will be included in orientation and training.

Nice To Haves

• High school diploma or GED equivalency preferred.
• Experience as a PCS, HUC, MA, NS, or Ward Clerk preferred.
• Demonstration of medical terminology preferred.

Responsibilities

• Provide direct and indirect patient care under RN supervision.
• Accept delegated tasks from physicians, advanced practice providers, RNs, LPNs, and MAs.
• Collect and document patient-care data.
• Communicate information to patients, families, and care-team members.
• Help maintain the environment of care.
• Perform unit-based clerical duties.
• Work with patients throughout the lifespan and with multiple conditions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed