Patient Care Specialist (Salmon Creek)

TVG-Medulla, LLC•Vancouver, WA
•$20 - $22•Onsite

About The Position

The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in an active, fast-paced chiropractic clinic. The role supports patients throughout their visits, assists with patient care and clinic flow, and helps maintain a welcoming and organized experience. Paid virtual and hands-on training provides instruction in clinical skills and therapeutic techniques. The role also supports appointment scheduling, record updates, daily clinic operations, and community outreach and wellness education. This position is presented as an opportunity to build a healthcare career, with ongoing mentorship, leadership development, and a career mapping and growth program. The stated schedule is full time across four days per week: Monday through Thursday, 8:30 a.m.–1:00 p.m. and 2:30 p.m.–8:00 p.m., plus one Friday per quarter, 8:00 a.m.–10:00 a.m. The posting says hours and workdays may vary based on clinic needs. Starting pay is $20 per hour, with a stated path to $22 per hour within the first six months.

Requirements

  • Ability to learn, communicate, stay organized, and provide a positive in-person patient experience.
  • Energetic, outgoing, and a team player.
  • Clear communicator and compassionate listener.
  • Detail-oriented and organized, including in a busy setting.
  • Calm under pressure, with the ability to multitask.
  • Interest in wellness, movement, and human connection.
  • Comfortable using computers and learning technology for scheduling, patient records, and daily clinic operations.
  • Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities.
  • Must be able to commute to the chiropractic clinic location.
  • Full-time schedule availability and flexibility are strongly preferred; hours and workdays are based on clinic needs and may include varying shifts.
  • Must provide necessary information to complete a DMV or equivalent agency background check if required.

Nice To Haves

  • Experience in customer service, retail, hospitality, fitness, wellness, clinical assistance, restaurants, home healthcare, or other people-focused environments.
  • Interest in growing into leadership, clinical training, or patient care roles.
  • Recent graduates of high school, technical or vocational programs, community colleges, and four-year colleges are encouraged to apply, particularly those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.

Responsibilities

  • Welcome and support patients throughout their visits.
  • Assist doctors with patient care and clinic flow.
  • Learn hands-on clinical skills and therapeutic techniques through paid training.
  • Guide patients through exercises and activities as directed by the doctor.
  • Schedule appointments, update records, and support daily clinic operations.
  • Help create a positive, organized, and welcoming patient experience.
  • Assist clinic doctors with community outreach and patient wellness education.
  • Support compliance with company policies, standards, privacy and confidentiality requirements, applicable laws and regulations, and organizational procedures.
  • Perform other related duties and assist with project completion as needed.

Benefits

  • PTO and holiday pay for select company holidays.
  • Health, dental, vision, long-term disability, and short-term disability benefits.
  • 401(k).
  • Complimentary chiropractic care for the employee and their family.
  • Career mapping and growth program.
  • Ongoing mentorship and leadership development.
  • Paid virtual and hands-on technician training during the first four weeks.
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