Patient Care Specialist - Family Medicine - PCS

Mayo Clinic • Barron, WI

4d • $20 - $25

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN) and accepts delegation from care team members, including physicians, advanced practice providers, RNs, LPNs, and MAs, to meet the needs of patients and families. Direct care includes providing care, collecting and documenting patient-care data, and communicating information to patients, families, and care-team members. Indirect care includes supporting the unit by maintaining the care environment and performing unit-based clerical duties. The role requires organization, teamwork, continuous learning, quality, and excellence. Use of multiple computer applications is required. The PCS works with patients throughout the life span and with multiple conditions.

Requirements

• Must be at least 18 years of age before the start date.
• Ability to read and communicate effectively in English.
• Basic computer skills and experience with technological devices such as cell phones and laptops.
• Ability to work irregular hours, including days, evenings, holidays, and weekends.
• Self-motivated and able to work independently.
• Able and willing to work with all populations served.
• Working knowledge of computers and software applications.
• Ability to react calmly and effectively in emergency situations.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Well organized, detail-oriented, accurate, and efficient.
• Current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross is required; education and testing may be included in orientation and training if the candidate does not already hold certification.

Nice To Haves

• High school graduate or GED equivalency preferred.
• PCS, HUC, MA, NS, or Ward Clerk experience preferred.
• Demonstrated knowledge of medical terminology preferred.

Responsibilities

• Provide direct and indirect patient care under RN supervision.
• Accept delegated tasks from physicians, advanced practice providers, RNs, LPNs, and MAs to meet patient and family needs.
• Provide care and collect and document patient-care data.
• Communicate information to patients, families, and care-team members.
• Help maintain the environment of care.
• Perform unit-based clerical duties.
• Use multiple computer applications in the role.
• Work with patients throughout the life span and with multiple conditions.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Competitive compensation.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed