Patient Care Specialist - Family Medicine

Mayo Clinic•Red Wing, MN
•$20 - $26

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN), accepting delegation from physicians, advanced practice providers, RNs, LPNs, and MAs to meet the needs of patients and families. Direct care includes providing care, collecting and documenting patient care data, and communicating with patients, families, and care team members. Indirect care includes maintaining the care environment and performing unit-based clerical duties. The role requires strong organization, teamwork, continuous learning, quality, and excellence, as well as use of multiple computer applications. The PCS works with patients across the life span who have multiple conditions.

Requirements

  • Must be at least 18 years old.
  • Ability to read and communicate effectively in English.
  • Working knowledge of computers and software applications.
  • Self-motivated and able to work independently.
  • Able and willing to work with all populations served.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.
  • Well organized, detail-oriented, accurate, and efficient.
  • Maintains Basic Life Support (BLS) for Health Care Providers certification from the American Heart Association or American Red Cross. If not currently certified, BLS certification will be included in the orientation program.

Nice To Haves

  • High School Diploma or GED.
  • Patient Care Specialist, Health Unit Coordinator (HUC), CNA, or PCA experience.
  • Demonstration of medical terminology.

Responsibilities

  • Provide direct and indirect patient care under the supervision of a Registered Nurse.
  • Accept delegation from physicians, advanced practice providers, RNs, LPNs, and MAs to meet patient and family needs.
  • Provide care and collect and document patient care data.
  • Communicate information to patients, families, and care team members.
  • Help maintain the environment of care.
  • Perform unit-based clerical duties.
  • Work with patients throughout the life span with multiple conditions.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Affordable vision plan with a national network.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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