Patient Care Specialist - Family Medicine

Mayo Clinic•Red Wing, MN
•$20 - $26

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse and accepts delegation from physicians, advanced practice providers, RNs, LPNs, and MAs to meet the needs of patients and families. Direct care includes providing care, collecting and documenting patient care data, and communicating information to patients, families, and care team members. Indirect care includes helping maintain the care environment and performing unit-based clerical duties. The PCS uses strong organizational and teamwork skills and supports continuous learning, quality, and excellence. The role requires use of multiple computer applications and involves patients across the lifespan with multiple conditions.

Requirements

  • Must be at least 18 years old.
  • Ability to read and communicate effectively in English.
  • Working knowledge of computers and software applications.
  • Self-motivated and able to work independently.
  • Able and willing to work with all populations served.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.
  • Well organized, detail-oriented, accurate, and efficient.
  • Maintain Basic Life Support (BLS) for Health Care Providers certification from the American Heart Association or American Red Cross. If not currently certified, BLS certification will be included as part of the orientation program.

Nice To Haves

  • High School Diploma or GED.
  • Experience as a Patient Care Specialist, Health Unit Coordinator (HUC), CNA, or PCA.
  • Demonstration of medical terminology knowledge.

Responsibilities

  • Provide direct patient care under the supervision of a Registered Nurse and accept delegated tasks from care team members.
  • Collect and document patient care data.
  • Communicate information to patients, families, and care team members.
  • Help maintain the environment of care.
  • Perform unit-based clerical duties.
  • Work with patients throughout the lifespan with multiple conditions.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Affordable vision plan with a national network.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
  • Competitive retirement package.
  • Competitive compensation and comprehensive benefit plans.
  • Continuing education and advancement opportunities.
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