Patient Care Specialist - Primary Care

Mayo Clinic • Red Wing, MN

5d

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN) and accepts delegation from care team members, including physicians, advanced practice providers, RNs, LPNs, and MAs, to meet the needs of patients and families. Direct care includes providing care, collecting and documenting patient care data, and communicating with patients, families, and care team members. Indirect care includes helping maintain the environment of care and performing unit-based clerical duties. The role requires strong organizational skills and teamwork, along with a commitment to continuous learning, quality, and excellence. Use of multiple computer applications is required. The PCS works with patients throughout the life span who have multiple conditions.

Requirements

• Must be at least 18 years old.
• Ability to read and communicate effectively in English.
• Working knowledge of computers and software applications.
• Self-motivated and able to work independently.
• Able and willing to work with all populations served.
• Ability to react calmly and effectively in emergency situations.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Well organized, detail-oriented, accurate, and efficient.
• Maintains Basic Life Support (BLS) for Health Care Providers certification from the American Heart Association or American Red Cross. If the candidate does not currently have BLS certification, it will be included as part of the orientation program.

Nice To Haves

• High School Diploma or GED.
• Patient Care Specialist, Health Unit Coordinator (HUC), CNA, or PCA experience.
• Demonstration of medical terminology.

Responsibilities

• Provide direct patient care under RN supervision and accept delegated tasks from care team members.
• Collect and document patient care data.
• Communicate information to patients, families, and care team members.
• Help maintain the environment of care.
• Perform unit-based clerical duties.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed