Patient Care Specialist - Primary Care

Mayo Clinic•Red Wing, MN

6d•$20 - $26

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of a Registered Nurse (RN) and accepts delegation from care team members, including physicians, advanced practice providers, RNs, LPNs, and MAs. Direct care includes providing care, collecting and documenting patient-care data, and communicating with patients, families, and care team members. Indirect care includes helping maintain the care environment and performing unit-based clerical duties. The role serves patients throughout the life span with multiple conditions and requires organization, teamwork, continuous learning, quality, and excellence. Use of multiple computer applications is required.

Requirements

Must be at least 18 years old.
Ability to read and communicate effectively in English.
Working knowledge of computers and software applications.
Self-motivated and able to work independently.
Ability and willingness to work with all populations served.
Ability to react calmly and effectively in emergency situations.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Well organized, detail-oriented, accurate, and efficient.
Maintain Basic Life Support (BLS) for Health Care Providers certification from the American Heart Association or American Red Cross. If not already certified, BLS certification will be included in the orientation program.

Nice To Haves

High School Diploma or GED.
Experience as a Patient Care Specialist, Health Unit Coordinator (HUC), CNA, or PCA.
Demonstration of medical terminology.

Responsibilities

Provide direct and indirect patient care under RN supervision and accept delegated duties from care team members.
Provide patient care, collect and document patient-care data, and communicate information to patients, families, and care team members.
Help maintain the environment of care and perform unit-based clerical duties.
Work with patients throughout the life span who have multiple conditions.