Patient Care Specialist
About The Position
TVG-Medulla, LLC is a multi-site healthcare management organization providing managed services to chiropractic providers and supporting the Chiro One, MyoCore, and CORE Health Centers brands. The Patient Care Specialist role supports patients and daily clinic operations in a fast-paced, mission-driven chiropractic clinic. The posting also refers to the role as a Healthcare Assistant. The role welcomes candidates without prior healthcare experience and provides paid onboarding and training, continuing education, mentorship, and opportunities to develop toward leadership, clinical training, or other patient-care roles. The specialist greets and supports patients throughout their visits, learns hands-on clinical skills and therapeutic techniques from chiropractors, guides patients through exercises and care plans, and helps coordinate clinic operations. Team members are expected to follow organizational policies and applicable laws and regulations, protect confidential information and organizational assets, and assist with related duties and projects as needed.
Requirements
- Energetic, outgoing, and able to work as a team player.
- Clear communication skills and compassionate listening.
- Detail-oriented and organized in a busy setting.
- Calm under pressure and able to multitask.
- Interest in wellness, movement, and human connection.
- Willingness to learn; prior healthcare experience is not required.
- Consistently support compliance, privacy and confidentiality, ethical conduct, and applicable organizational policies and legal requirements.
Nice To Haves
- Interest in growing into leadership, clinical training, or patient-care roles over time.
Responsibilities
- Greet, support, and encourage patients from check-in through check-out.
- Learn and apply hands-on clinical skills and therapeutic techniques from chiropractors.
- Coach and guide patients through exercises and care plans.
- Schedule appointments, update records, manage clinic flow, and support clinic events.
- Collaborate with the team to maintain a positive, healing environment.
- Support compliance with company policies and standards, protect privacy and confidential information and organizational assets, act ethically, report non-compliance, and follow applicable laws, regulations, and procedures.
- Perform other related duties and assist with project completion as needed.
- Provide necessary information for a DMV or equivalent agency background check if required.
Benefits
- Paid onboarding and training program.
- Continuing education.
- Paid time off (PTO).
- Holiday pay for select company holidays.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Long-term disability coverage.
- Short-term disability coverage.
- 401(k).
- Complimentary chiropractic care for the employee and their family.
- Profit-sharing incentive program.
- Career mapping and growth program.
- Ongoing mentorship and leadership development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
