Patient Care Representative

42 North Dental • Chelmsford, MA

24d • $22 - $25

About The Position

42 North Dental is hiring a Patient Care Representative (Dental Receptionist) to provide administrative support and facilitate the relationship between patients and dentists at Gentle Dental Chelmsford. The role is a front-line point of patient communication, focused on exceptional service and assisting patients with the administrative functions of dental care. The position supports comprehensive dental care with an emphasis on quality, service, and patient satisfaction.

Requirements

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfort with a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients professionally and positively by telephone and in person.
• Schedule and confirm appointments.
• Review treatment plans and financial responsibilities with patients and educate them about these matters.
• Confirm insurance benefits accurately, communicate patient payment obligations, and collect payments.
• Maintain and manage patient records from initial forms and paperwork through billing, ensuring accurate data entry of patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy requirements.
• Perform other related job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed