Patient Care Representative

Sentara Health•Charlottesville, VA
•$20 - $30•Onsite

About The Position

SMG Blue Ridge Internal Medicine is hiring a full-time Patient Care Representative in Charlottesville, Virginia. The role is responsible for registering new and current patients at the site. The primary focus is completing patient check-in and check-out, including collecting co-pays, scheduling appointments, and handling requests for medical records. The representative also answers telephone calls and greets patients and visitors. The clinic operates Monday through Friday, 8:00 a.m. to 5:00 p.m., on the day shift.

Requirements

  • High school diploma.
  • Customer service experience is preferred.

Nice To Haves

  • Customer service experience.

Responsibilities

  • Register new and current patients at the site.
  • Complete patient check-in and check-out functions.
  • Collect co-pays.
  • Schedule appointments.
  • Handle requests for medical records.
  • Answer telephone calls.
  • Greet patients and visitors.

Benefits

  • Medical, dental, and vision plans
  • Adoption, fertility, and surrogacy reimbursement up to $10,000
  • Paid time off and sick leave
  • Paid parental and family caregiver leave
  • Emergency backup care
  • Long-term and short-term disability and critical illness plans
  • Life insurance
  • 401(k)/403(b) with employer match
  • Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education
  • Student debt pay down up to $10,000
  • Pet insurance
  • Legal resources plan
  • Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria
  • Paid holidays
  • Educational assistance or student loan repayment
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