Patient Care Representative
42 North Dental•Worcester, MA
•$21 - $24
About The Position
42 North Dental is hiring a Patient Care Representative, also described as a Dental Receptionist, to provide administrative support that facilitates the relationship between patients and dentists. The role is the front line of patient communication and supports the administrative functions of dental care, with an emphasis on exceptional patient service, quality, and patient satisfaction. The position is at Gentle Dental Worcester.
Requirements
- Excellent customer service skills.
- Clear speaking and telephone voice.
- Positive attitude and energetic personality.
- Comfortable working in a computerized environment.
- Ability to multitask.
Responsibilities
- Interact with patients in a positive, professional manner by telephone and in person.
- Schedule and confirm appointments.
- Review treatment plans and financial responsibilities with patients and provide education about them.
- Accurately confirm insurance benefits, communicate patient payment obligations, and collect payments.
- Maintain and manage patient records from initial forms and paperwork through billing procedures, entering patient information accurately.
- Respond to and reply to requests for information.
- Maintain strict compliance with HIPAA and patient privacy requirements.
- Perform other related job duties as assigned.
Benefits
- $500 sign-on bonus.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
