Entry Level Medical Sales

Rehab Medical • Louisville, KY

9d

About The Position

The Patient Care Representative coordinates and processes information and documentation needed to obtain durable medical equipment (DME) for patients. Reporting to the Sales Manager, this role supports up to two Sales Representatives and serves as a liaison among the company, patients, referral sources, and insurance companies. The representative introduces patients to the company and equipment process, collects insurance information, coordinates physician evaluations when required, prepares and submits documentation for approval, and keeps the Sales Representative informed about each order. Before delivery, the representative explains equipment, insurance coverage, and possible payment options to patients.

Requirements

• Bachelor's degree.
• Intermediate computer skills.
• Exceptional interpersonal skills and ability to develop relationships.
• Ability to maintain confidentiality.
• Excellent verbal and written communication skills.
• Ability to work independently, with attention to detail and strong organizational skills.
• At least 2 years of administrative support experience.

Responsibilities

• Support up to two Sales Representatives at a time.
• Act as a liaison between the company, patients, referral sources, and insurance companies.
• Introduce patients to the company and explain the process for obtaining equipment.
• Collect insurance information from patients.
• Coordinate face-to-face evaluations with the patient's physician when required.
• Prepare and send required documentation to physicians.
• Receive prescribing physician documentation and submit it for approval.
• Keep the Sales Representative informed about each patient's order status and other necessary information.
• Explain equipment, insurance coverage, and possible payment options to patients before delivery.

Benefits

• Health, dental, and vision benefits.
• HSA incentives.
• 401(k) match.
• Personal finance seminars and one-on-one assistance.
• Tuition reimbursement.
• Training and orientation at the Indianapolis headquarters.
• Mentorship onboarding program.
• Employee recognition program.
• Leadership development program.
• Health and well-being initiatives through the Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level