Patient Care Representative

42 North Dental • Ansonia, CT

12h

About The Position

The Patient Care Representative (Dental Receptionist) provides administrative support to facilitate the relationship between patients and dentists. With a focus on exceptional patient service, this role serves as the front line of patient communication and assists patients with the administrative functions of dental care. The position is with Southern Connecticut Dental Group Ansonia.

Requirements

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable working in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive, professional manner by telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate patient payment obligations, and collect payments.
• Maintain and manage patient records from initial forms and paperwork through billing, including accurate data entry of patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy requirements.
• Perform other related job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed