Patient Care Partner

Schuylkill • Allentown, PA

1d • Onsite

About The Position

The Patient Care Partner, described in the posting as a Patient Care Technician (PCT), provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care, addressing patients’ physiological, emotional, and social needs while respecting their individuality and diverse backgrounds. The position may involve collaboration with clinical departments and staff at a patient's site to facilitate telehealth encounters between patients and providers.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the role of the position within an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply this knowledge to support patients’ quality of life.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret ideas, information, and needs.
• Ability to use partnership-oriented language with patients and families and engage them in their health and health care.
• AHA Basic Life Support (BLS) certification required upon hire.
• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.
• Ability to lift and carry 40–50 lbs.; push or pull patients on beds or stretchers; and assist with lateral transfers involving up to 50 lbs. of the patient’s weight.
• Ability to stand and walk frequently or continuously. Patient transporters may walk 8–10 miles per shift.
• May be required to kneel, bend, squat, and perform CPR depending on role-specific activities.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities to meet patient care needs under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment for efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and respond promptly to call lights or pages.
• Perform the role of a virtual safety associate when assigned based on campus needs.
• Facilitate clinical exams under the direction of a distant provider, using required peripheral devices, technology, and software to support comprehensive virtual care encounters.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED