ERAS Patient Care Partner

Lehigh Valley Health Network • Allentown, PA

1d • Onsite

About The Position

With a commitment to patient- and family-centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role values each individual’s uniqueness and addresses the physiological, emotional, and social needs of the diverse patients served by Jefferson Health. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate and assist with telehealth encounters between patients and providers.

The position is onsite at Lehigh Valley Hospital–Cedar Crest. The work schedule is Sunday through Saturday, 0700–1530, with weekend and holiday rotation. The listed work shift is day shift.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the role within an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene needs and ability to apply this knowledge to patients on a daily basis.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and/or designated care partner in care.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, and ability to transmit, receive, and accurately interpret ideas, information, and needs using appropriate communication behaviors.
• Ability to use partnership-oriented language with patients and families and engage them in their health and health care.
• BLS – Basic Life Support certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; examples include pushing or pulling patients on beds or stretchers and performing lateral transfers.
• Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
• May be required to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities to meet patient care needs under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain available supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and promptly respond to patient call lights or pages.
• May serve as a virtual safety associate as needed based on campus needs.
• May facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED