Patient Care Partner

Lehigh Valley Health Network • Bethlehem, PA

2d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role is committed to patient- and family-centered care, valuing each individual and addressing the physiological, emotional, and social needs of a diverse patient population. The position may collaborate with clinical departments and designated staff at a patient's site to facilitate telehealth encounters between patients and providers. This is an onsite, full-time position at Lehigh Valley Hospital–Muhlenberg, scheduled for 12-hour night shifts, three shifts per week from 7:00 p.m. to 7:30 a.m., including weekend and holiday rotation.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the role of the patient care partner in the interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene needs and the ability to apply that knowledge to patients.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts and ability to accurately convey, receive, and interpret information and needs using appropriate communication behaviors.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• BLS—Basic Life Support certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; duties may include pushing or pulling patients on beds or stretchers and assisting with lateral transfers.
• Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
• May be required to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

• Successful completion of LVHN's inexperienced technical partner course is required for LVHN colleagues.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• When required, facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED