Patient Care Partner

Schuylkill • Bethlehem, PA

1d • Onsite

About The Position

With a commitment to patient- and family-centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role values each individual’s uniqueness and addresses the physiological, emotional, and social needs of the diverse patients served by Jefferson Health. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate and assist with telehealth encounters between patients and providers.

The position is onsite at Lehigh Valley Hospital–Muhlenberg and is scheduled for three 12-hour night shifts per week, from 7 p.m. to 7:30 a.m., with weekend and holiday rotation. The role may include serving as a virtual safety associate and facilitating clinical examinations during telehealth encounters under a distant provider’s direction, using required peripheral devices, video conferencing equipment, and software.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the role of the position in the interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients daily.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
• Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret ideas, information, and needs using appropriate communication behaviors.
• Ability to use partnership-oriented language with patients and families and engage them in their health and health care.
• BLS – Basic Life Support certification from the American Heart Association, required upon hire.
• Ability to lift and carry 40–50 pounds; push/pull patients on beds or stretchers (requires 29 pounds of push force) and perform lateral transfers involving up to 50 pounds of the patient’s weight.
• Frequent to continuous standing and walking.
• May need to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities to meet patient care needs under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment for efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and promptly respond to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• Facilitate clinical examinations during telehealth encounters under the direction of a distant provider, using required peripheral devices, technology, and software.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED