Patient Care Partner

Schuylkill • Bethlehem, PA

1d • Onsite

About The Position

With a commitment to patient- and family-centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role values each individual’s uniqueness and addresses the physiological, emotional, and social needs of diverse patients. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Muhlenberg and follows a full-time day-shift schedule of three 12-hour shifts per week, 7 a.m.–7:30 p.m., with weekend and holiday rotation.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the role of the PCT in an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, with the ability to accurately transmit, receive, and interpret ideas, information, and needs.
• Ability to use partnership-focused language and engage patients and families in their health and healthcare.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; push/pull patients on beds or stretchers, including a 29-pound push force, and perform lateral transfers involving up to 50 pounds of a patient’s weight.
• Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.
• May need to kneel, bend, squat, and perform CPR, depending on role.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and respond promptly to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• May facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED