Patient Care Partner

Lehigh Valley Health Network • Pottsville, PA

23h • Onsite

About The Position

The Patient Care Partner, described in the summary as a Patient Care Technician (PCT), provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care and addresses patients’ physiological, emotional, and social needs. The position may also involve collaborating with clinical departments and staff at a patient’s site to facilitate telehealth encounters between patients and providers.

The position is onsite at Lehigh Valley Hospital–Schuylkill, in the Emergency Room department. The listed work shift is night shift, with a schedule of 7 p.m. to 7:30 a.m., every other weekend and every other holiday.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the role in the interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to show respect and collaborate with patients, families, and designated care partners.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including accurately transmitting, receiving, and interpreting information and using partnership-oriented language with patients and families.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds, including assisting with patient transfers; frequent to continuous standing and walking. Role-specific activities may include kneeling, bending, squatting, and performing CPR.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment needed for efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and respond promptly to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• May facilitate clinical exams under the direction of a distant provider, using required peripheral devices, video conferencing equipment, and software to support comprehensive virtual care encounters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED