Patient Care Coordinator

Upstream Rehabilitation • Claremore, OK

5d • Onsite

About The Position

Summit Physical Therapy, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in Claremore, Oklahoma. This entry-level office role maintains pleasant and consistent daily clinic operations and supports clinic growth by carrying out practice management and patient intake processes. The coordinator works with the Clinic Director to ensure efficient clinic procedures and supports Upstream Rehabilitation’s mission, vision, and values. The role requires strong customer service, organization, multitasking, and the ability to learn and use multiple computer programs.

Requirements

• High school diploma or equivalent.
• Communication skills and the ability to relate well to Business Office and Field leadership.
• Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
• Efficient time management and presentation skills as a member of a team.
• Ability to perform the essential functions of the position, with reasonable accommodation where applicable.

Responsibilities

• Greet everyone entering the clinic in a friendly and welcoming manner, and create an inviting clinic atmosphere.
• Schedule new referrals received by fax or telephone from patients and physician offices, convert referrals into evaluations, and schedule patient visits.
• Verify patients’ insurance coverage and collect payments due at the time of service.
• Make welcome calls and monitor and influence arrival rates by creating a positive customer experience.
• Maintain an orderly and organized front-office workspace.
• Manage the clinic schedule efficiently and route documents.
• Manage personal overtime, non-clinical documentation, deposits, caseloads, discharge candidates, progress notes, and insurance reporting.
• Monitor clinic inventory.
• Attend required training with Territory Field Trainers for Raintree and other business process updates, and complete quarterly compliance training.
• Perform other duties as assigned.

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, dental, vision, life, short-term disability, and long-term disability insurance.
• Three weeks of paid time off and paid holidays.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED