Field Patient Care Coordinator/Medical Assistant

Western Geriatrics and Neurology • Las Vegas, NV

3d • $23 - $25

About The Position

The Patient Care Coordinator serves as the primary point of contact for an assigned patient population and care teams, connecting patients, families, healthcare providers, and community partners to support timely, coordinated care. The role includes coordinating follow-up services, managing patient inquiries, processing provider orders, communicating care-plan updates, supporting medication reconciliation, and helping arrange post-discharge follow-up and timely interventions for urgent concerns. The coordinator maintains accurate documentation, supports telehealth and care-coordination activities, and obtains and records patient vital signs, communicating abnormal findings to the care team as appropriate.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Comfort using computers, email, and electronic medical records.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proactive, team-oriented mindset and passion for helping others.
• Ability to accurately obtain and document patient vital signs.

Nice To Haves

• Medical Assistant qualification or experience; preferred but not required.
• Healthcare experience, including experience in healthcare, senior living, medical offices, medical assisting, patient care, or other service-focused environments.
• Experience obtaining and documenting patient vital signs; strongly preferred.

Responsibilities

• Coordinate patient care and follow-up services.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders, including medications, labs, imaging, referrals, and home health services.
• Communicate care-plan updates with patients, families, community staff, and healthcare partners.
• Support medication reconciliation and escalate concerns to providers when needed.
• Assist with post-discharge outreach and ensure appropriate follow-up care is scheduled.
• Identify urgent patient concerns and help coordinate timely interventions.
• Maintain accurate documentation and patient records.
• Support telehealth appointments and care-coordination activities.
• Obtain and document patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight.
• Communicate abnormal vital-sign findings to the care team as appropriate.

Benefits

• Meaningful work that positively impacts patients and families.
• Supportive team environment.
• Opportunity to grow within a healthcare organization.
• Ongoing training and development.
• Collaborative culture focused on compassion, accountability, and excellent patient care.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED