Patient Care Coordinator

Curant Health•Smyrna, GA

4d•Onsite

About The Position

Curant Health is seeking a Patient Care Coordinator to join its team in Smyrna, Georgia. The role serves as the primary link between assigned pharmacy patients, physicians, and the pharmacy, helping patients meet their healthcare needs and goals through attentive customer service. The coordinator communicates with patients and healthcare professionals, and uses pharmacy software to document patient notes, verify insurance, and maintain healthcare records. For the first 90 days, the schedule is Monday through Friday, 8:30 AM to 5:30 PM, for training and onboarding. After successful completion of training, the schedule transitions to 11:00 AM to 8:00 PM. Curant Health describes its work environment as collaborative and family-like and emphasizes its ICARE values: Integrity, Communication, Accountability, Relationships, and Excellence.

Requirements

Currently registered as a Pharmacy Technician in the state of Georgia.
High school diploma.
Excellent verbal and written communication skills.
Knowledge of Microsoft Word, Outlook, and Excel.
Ability to transcribe information and data accurately.

Nice To Haves

Two years of relevant work experience in a pharmacy.
Experience handling pharmacy insurance rejections and billing.
Experience in a retail pharmacy environment.

Responsibilities

Build relationships with and provide excellent customer service to assigned pharmacy patients, supporting their healthcare needs and goals.
Communicate clearly and effectively in person and by phone with patients, doctors, hospitals, pharmacists, and staff.
Use pharmacy software accurately to document patient notes, verify insurance, and maintain healthcare records for assigned patients.
Work collaboratively in a family-like environment.