Patient Care Coordinator - Harvard Park

OnPoint Medical Group • Denver, CO

7d

About The Position

OnPoint Medical Group is seeking a Patient Care Coordinator to join OnPoint Internal Medicine at Harvard Park. OnPoint is a physician-led network serving family medicine, internal medicine, OB-GYN, and pediatric practices, with a commitment to expanding access to high-quality, effective, and affordable healthcare in surrounding communities.

The Patient Care Coordinator supports a seamless patient experience by managing registration, appointment scheduling, and communication between patients and healthcare providers. As a first point of contact, the coordinator provides customer service and handles sensitive information confidentially and professionally. The position also supports healthcare facility operations through insurance verification, billing assistance, and payment processing. The role typically reports to the Front Office Supervisor and also takes direction from the Practice Manager.

This position has no supervisory responsibilities. The stated physical duties include regularly standing, handling or feeling objects, reaching, and talking or hearing; occasionally walking, sitting, stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 10 pounds and occasionally more than 25 pounds. Close and distance vision and the ability to adjust focus are required. Duties listed may not cover every responsibility, and employees may be asked to perform other duties as needed.

Requirements

• High school diploma or equivalent.
• Proficiency with computer systems and electronic health record (EHR) software.
• Strong verbal and written communication skills and excellent telephone etiquette.

Nice To Haves

• Associate degree or higher in healthcare administration or a related field.
• Experience in a primary care or outpatient clinic setting.
• Familiarity with healthcare compliance standards such as HIPAA.
• Certification in medical office administration or patient coordination.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge of medical insurance processes, patient billing, and appointment scheduling.
• Experience in healthcare registration or front desk operations in a medical or clinical environment.

Responsibilities

• Greet and register patients, collecting personal and insurance information accurately.
• Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, respond to patient inquiries, and direct calls appropriately.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and comply with healthcare regulations and privacy standards.
• Complete pre-visit planning accurately and consistently, reminding patients of visits and verifying insurance.

Benefits

• Health insurance plan options for employees and dependents.
• Dental and vision coverage for employees and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage.
• AFLAC plans.
• Eligibility for a 401(k) after 6 months of employment, with a 4% match that vests immediately.
• Accrued PTO.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED