Patient Care Coordinator - Harvard Park

OnPoint Medical Group • Denver, CO

5d • $20 - $24

About The Position

OnPoint Medical Group is seeking a Patient Care Coordinator for OnPoint Internal Medicine at Harvard Park. The role supports a smooth, positive patient experience by managing registration, appointment scheduling, communications, insurance verification, billing questions, and payment processing. As a first point of contact, the coordinator provides professional customer service and handles sensitive patient information confidentially. The position contributes to quality care by supporting efficient administrative operations and effective patient-provider relationships. It typically reports to the Front Office Supervisor and also takes direction from the Practice Manager. The role has no supervisory responsibilities.

The position requires a high school diploma or equivalent. An associate degree or higher in healthcare administration or a related field is preferred. Candidates should be proficient with computer systems and electronic health record software and have strong verbal and written communication skills and excellent telephone etiquette. Preferred qualifications include primary care or outpatient clinic experience, familiarity with HIPAA and other healthcare compliance standards, relevant certification, the ability to manage multiple tasks in a fast-paced environment, knowledge of insurance, billing, and scheduling, and healthcare registration or medical front desk experience.

Work includes regularly standing, using hands to handle or feel, reaching, and talking or hearing. Walking, sitting, stooping, kneeling, crouching, or crawling may be required occasionally. The role frequently involves lifting or moving up to 10 pounds and occasionally lifting or moving more than 25 pounds. Close and distance vision and the ability to adjust focus are required. Salary is $20–$24 per hour.

Requirements

• High school diploma or equivalent.
• Proficiency with computer systems and electronic health record (EHR) software.
• Strong verbal and written communication skills.
• Excellent telephone etiquette.

Nice To Haves

• Associate degree or higher in healthcare administration or a related field.
• Experience in a primary care or outpatient clinic setting.
• Familiarity with healthcare compliance standards such as HIPAA.
• Certification in medical office administration or patient coordination.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge of medical insurance processes, patient billing, and appointment scheduling.
• Experience in healthcare registration or front desk operations in a medical or clinical environment.

Responsibilities

• Greet and register patients, accurately collecting personal and insurance information.
• Schedule and confirm appointments and coordinate with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, respond to patient inquiries, and direct calls appropriately using proper telephone etiquette.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and comply with healthcare regulations and privacy standards.
• Complete pre-visit planning accurately and consistently, including reminding patients of visits and verifying insurance.

Benefits

• Health insurance plan options for employees and dependents.
• Dental and vision coverage for employees and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage.
• AFLAC plans.
• 401(k) eligibility after six months of employment, with a 4% match that vests immediately.
• Accrued paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED