Patient Care Coordinator

Keplr Vision•Austin, TX
•$16 - $17•Onsite

About The Position

Jansen Optical is hiring a Patient Care Coordinator to serve as the welcoming first point of contact for patients and help provide a personal, smooth, and stress-free visit from check-in to check-out. The role supports front desk operations and patient flow in a warm, collaborative, fast-paced environment. The employer is willing to train the right candidate and describes opportunities for career growth and advancement.

Requirements

  • At least 1 year of customer service experience.
  • Excellent communication skills and a friendly, professional demeanor.
  • Comfort with computers and ability to learn new systems quickly.
  • Team-oriented approach, positive attitude, and strong organizational skills.

Nice To Haves

  • Healthcare or optical experience is a bonus.

Responsibilities

  • Answer patient calls, assist with scheduling, and respond to questions.
  • Greet and check in patients professionally and warmly.
  • Maintain efficient front desk operations.
  • Support patient flow through multitasking and time management.

Benefits

  • Medical, vision, and dental benefits.
  • Paid time off (PTO).
  • Holiday pay.
  • 401(k) with matching.
  • Growth opportunities and support for career development.
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