Patient Care Coordinator Wellness Clinic

San Francisco Community Health Center•San Francisco, CA

4d•$30 - $34•Onsite

About The Position

The Patient Care Coordinator ensures patients’ electronic medical records are up-to-date and accurate; provides timely follow-up and completion of referrals made by providers; responds to all external requests for medical records; and provides general administrative support for all aspects of clinic operations. This position reports to the Clinic Manager.

Requirements

High school diploma or equivalent
1 year of experience of working with patient medical records and managing medical referrals
Ability to use an electronic health record (e.g. OCHIN Epic)
Excellent attention to detail
Strong interpersonal skills
Self-motivated, independent learner and problem solver
Excellent computer skill
Must obtain TB clearance (within past 12 months) and complete background check upon hire.
Current with vaccinations including latest Covid-19 vaccine with at least one booster, and seasonal flu, and able to provide proof.

Nice To Haves

Bilingual Spanish/English preferred
Previous clerical or office experience preferred
Familiarity with medical terminology and ICD-10 and CPT codes preferred
Willingness to occasionally travel between SFCHC sites – 730 Polk Street and 1800 Market Street
Experience working in an FQHC or other type of Community Health Center.

Responsibilities

Ensures timely completion and follow up of medical specialty referrals to external facilities.
In coordination with case management team, assists with patient appointment scheduling for specialty referrals, as needed.
Processes and completes durable medical equipment referrals placed by providers.
Manages workflows pertaining to patient form (i.e. IHSS, SDI, para transit, etc) completion for patients.
Scans and files clinical, financial and administrative documents into patients’ electronic health records.
Responds to requests for patient medical records and forwards information in a timely manner, as mandated by California law.
Reviews and sorts faxed documents and forwards to the appropriate provider and patient chart in a timely manner.
Complies with HIPAA rules and regulations at all times.
Answers and responds to requests from both internal and external customers.
Forwards outside providers' requests for urgent health information to appropriate provider when a signed release of information is not available, in compliance with HIPAA privacy rules for disclosure when patient cannot consent.
Prepares, scans, files and abstracts historic patient information into electronic health record.
Prepares invoices for medical suppliers and vendors.
Performs other duties as assigned.