Patient Care Coordinator -Sharonville-Beacon Ortho clinic

Upstream Rehabilitation • Cincinnati, OH

9d

About The Position

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator for its clinic in Sharonville, Cincinnati, Ohio. This entry-level office position supports clinic growth by carrying out practice management and patient intake processes. The coordinator works with the Clinic Director to support efficient clinic procedures and the mission, vision, and values of Upstream Rehabilitation. The role maintains smooth daily clinic operations, provides a welcoming patient experience, and handles scheduling, insurance verification, payments, documentation, and other front-office tasks. It is a full-time position during normal business hours, Monday through Friday, with a minimum expectation of 40 hours per week. Additional hours and occasional evening or weekend events may be required.

Requirements

• High school diploma or equivalent.
• Strong communication skills and ability to relate well to Business Office and Field leadership.
• Ability to multitask, maintain organizational detail, and meet deadlines.
• Ability to work with little to no supervision.
• Efficient time management and presentation skills.
• Ability to perform the essential functions of the position, with reasonable accommodations where applicable.

Responsibilities

• Greet everyone entering the clinic in a friendly and welcoming manner and create an inviting clinic atmosphere.
• Schedule new referrals received by fax or telephone from patients and physician offices.
• Convert referrals into evaluations and schedule patient visits.
• Make welcome calls and monitor and influence arrival rates by creating a positive customer experience.
• Verify patients’ insurance coverage and collect payments due at the time of service.
• Maintain an orderly and organized front-office workspace.
• Manage the clinic schedule efficiently.
• Manage document routing and non-clinical documentation.
• Manage deposits and personal overtime.
• Manage caseload, discharge candidates, progress notes, and insurance reporting.
• Monitor clinic inventory.
• Attend required training with Territory Field Trainers for Raintree and other business process updates.
• Complete quarterly compliance training.
• Perform other duties as assigned.

Benefits

• Annual paid Charity Day.
• Medical, dental, vision, life, short-term disability, and long-term disability insurance.
• Three weeks of paid time off plus paid holidays.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED