Patient Care Coordinator/Front Desk

EYE SPECIALISTS OF MID FLORIDA PA•Winter Haven, FL

1h•Onsite

About The Position

As a Patient Care Coordinator, you will provide administrative support to help ensure smooth operations within the medical office. Attention to detail and excellent communication skills contribute to exceptional patient care. This job description is not exhaustive, and additional duties may be assigned as needed.

Requirements

Familiarity with medical terminology and procedures.
Proficiency in office software and electronic medical records systems.
Excellent verbal and written communication skills.
Strong attention to detail and ability to multitask in a fast-paced environment.
Ability to meet the physical demands of the role, including walking, sitting, using hands to hold and move items, reaching, talking, hearing, stooping, crouching, and bending.
Ability to lift up to 50 pounds at times.
Close, distance, peripheral, and depth-perception vision.
Ability to sustain a seated posture for moderate periods and communicate clearly in person and over the telephone.
Adequate hearing to perform job duties in person and over the telephone.

Nice To Haves

Previous experience in a medical or dental office setting.

Responsibilities

Greet and check in patients upon arrival at the medical office.
Schedule and confirm patient appointments, both in person and over the phone.
Collect and update patient information, including medical history and insurance details, and collect payments for services.
Assist with medical administrative tasks such as filing, data entry, and record keeping.
Coordinate referrals to other healthcare providers as necessary.
Answer patient inquiries and provide information about services offered.
Ensure the reception area is clean and organized.
Assume other duties as assigned.