Patient Care Coordinator - Front Desk

Mountain Land Physical Therapy Partners•St George, UT
•Onsite

About The Position

Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator for the front desk of an outpatient physical therapy clinic. This patient-facing role manages scheduling and payment collection while creating a welcoming, efficient experience for patients from check-in through check-out. Complete training and mentorship are provided, making the position suitable for experienced front office candidates as well as people new to healthcare. The schedule is full-time, Monday through Friday during clinic hours, at 2515 South River Road, Suite 101, St. George, UT 84790. The stated pay range is $17–$19 per hour.

Requirements

  • High school diploma or equivalent.
  • Friendly, professional communication skills.
  • Comfort using computers and learning new software.
  • Ability to multitask in a fast-paced clinic.
  • Reliability and punctuality.

Nice To Haves

  • Front office, medical receptionist, hospitality, retail, or customer service experience.
  • Customer service or office experience.
  • Strong attention to detail.
  • A friendly, team-oriented, professional demeanor.
  • Willingness to learn and grow in a healthcare setting.

Responsibilities

  • Greet and check in patients, creating a friendly and professional first impression.
  • Manage provider schedules using scheduling software.
  • Collect co-pays, co-insurance, deductibles, and private payments at the time of service.
  • Answer phone calls and respond to emails with excellent customer service.
  • Maintain HIPAA compliance and confidentiality in all patient interactions.
  • Keep the front desk and waiting area organized, efficient, and welcoming.
  • Assist with administrative tasks and update patient information accurately as needed.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) with employer match.
  • Paid time off.
  • Wellness perks.
  • Training and mentorship.
  • Clear growth opportunities in medical billing, clinic operations, and support services.
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