Patient Care Coordinator (Jackson, MS)

Ennoble Care • Jackson, MS

8d • Onsite

About The Position

Ennoble Care is seeking a full-time, office-based Patient Care Coordinator in the Jackson, Mississippi area. The role is an integral, in-office member of the clinical care team, working alongside other Care Coordinators and collaborating with providers in a family-practice-style model. Although the position is not patient-facing, it supports patient-centered care coordination, documentation, communication, continuity of care, and timely follow-up across care settings.

Ennoble Care is a mobile primary care, palliative care, and hospice provider whose clinicians deliver care in patients’ homes. The organization also offers remote patient monitoring, behavioral health management, and chronic care management. Its culture emphasizes teamwork, respect, meaningful work, work-life balance, and internal advancement and long-term career growth based on performance, organizational needs, and role availability.

The position is on-site in Jackson, MS, Monday through Friday, 8:30 a.m. to 5:00 p.m. CST. There are no weekend, evening, night, or on-call requirements. Starting pay is $18.00 per hour. Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer is extended and must successfully complete a background check.

Requirements

• Legally authorized to work in the United States.
• At least one year of experience in a clinical and administrative or care coordination role within a healthcare setting.
• Comfort spending a significant portion of the workday on the phone communicating with patients, families, and care teams.
• Professionalism, compassion, empathy, and exceptional customer service with a patient-centered approach.
• Strong organizational, documentation, and time-management skills, including the ability to multitask and manage priorities in a fast-paced environment.
• Professional communication skills by phone, email, Microsoft Teams, and in person.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, and comfort learning new technologies and EMR systems.
• Ability to adapt positively to change, work collaboratively, and continuously learn new skills.
• Ability to work full-time on-site in Jackson, MS, Monday through Friday, 8:30 a.m. to 5:00 p.m. CST.
• Successful completion of a background check.
• Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer is extended.

Nice To Haves

• Experience supporting providers, coordinating patient care, and/or working in a medical office or family-practice setting is highly preferred.

Responsibilities

• Coordinate and manage patient care activities through the electronic medical record (EMR) system to support continuity of care and positive patient outcomes.
• Support daily clinical workflows, including referrals, laboratory orders and follow-up, medication refill requests, durable medical equipment (DME) coordination, and other care coordination tasks.
• Communicate frequently with patients, providers, families, and interdisciplinary teams to address needs, resolve barriers to care, and ensure timely follow-up.
• Accurately document patient interactions and promptly communicate changes in condition, concerns, or urgent matters to appropriate clinical team members.
• Provide professional, empathetic customer service while organizing and managing multiple priorities in a fast-paced environment.
• Use EMR systems, secure email, Microsoft Office, telephone systems, and other office technology, and contribute to daily operations and team collaboration.

Benefits

• Seven company-paid holidays annually.
• Medical, dental, vision, and supplementary benefits, including life insurance, short-term and long-term disability, flexible spending accounts for medical and dependent care, accident coverage, critical illness coverage, and hospital indemnity.
• Paid Time Off.
• Paid office holidays.
• Paid sick time.
• 401(k) with up to 3% company match.
• Referral Program.
• Payactiv pay-on-demand, allowing employees to access earned money when needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed