Valet Attendant - Jackson, MS

Parking Management Company•Jackson, MS

12h•$7 - $7•Onsite

About The Position

Parking Management Company (PMC) is a national provider of hospitality-focused parking services, including valet and self-parking management, shuttle services, event parking, and porter/bell services. The Valet Attendant provides courteous, efficient, and safe valet service while safeguarding guest vehicles and creating a welcoming, professional experience from arrival through departure. The role involves greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, and responding professionally to guest inquiries. Attendants inspect vehicles for damage and document parking locations on claim tickets, follow safe vehicle and key-handling procedures, and keep valet areas clean and organized. They comply with attendance, timekeeping, tip-reporting, and other company policies; arrive on time in full uniform and properly groomed; and contribute to a positive team environment. The position also includes attending required staff meetings, completing training on time, and taking on other tasks that support operational goals. The job requires standing, walking, and lifting up to 50 pounds for extended periods, often in varied weather. Work occurs indoors and outdoors, including at on-site parking facilities and in corporate settings, and may involve noise, moving vehicles, and exposure to the elements. Team members collaborate with colleagues, vendors, and clients, use computers and phones, and may be required to use a personal cell phone for work-related communication and applications; reimbursement follows company policy. Flexibility to work nights, weekends, and holidays is essential. The position is non-exempt and eligible for overtime under applicable law. Compensation is hourly plus tips; the posting states valets can average $13.00–$20.00+ per hour combining base pay and tips, with rates varying by market and tips depending on service performance and customer interactions.

Requirements

High school diploma or GED.
A customer-service attitude and willing, helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Flexibility to work nights, weekends, and holidays.
Maintain professional appearance and comply with uniform and grooming standards.
Follow company policies and procedures, work schedules, instructions, and safety practices.
Use computers and communicate by phone as required for work.

Nice To Haves

Customer service experience preferred.

Responsibilities

Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures and safety protocols.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and respond to guest inquiries professionally.
Inspect vehicles for damage and document parking locations on claim tickets.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality customer service.
Support colleagues and foster a positive team environment.
Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Arrive on time in full uniform and properly groomed, maintain regular attendance, and uphold company standards and policies.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and respond flexibly to changing business needs.
Follow safety procedures, report unsafe conditions, and properly use and maintain equipment.
Use personal cell phones for work-related communication or applications if required; reimbursement follows company policy.