Branch Manager - Jackson, MS

Wells Fargo Bank•Jackson, MS

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and growing primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team, drives banker productivity through coaching and performance management, and fosters an engaged, accountable culture focused on identifying customer financial needs and recommending Wells Fargo solutions. The manager balances business growth with operational risk management to protect customers, employees, and the company. Onboarding begins with the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, hands-on experience, and practical learning in day-to-day branch operations. Successful completion of the program is required to transition into a Branch Manager position. Branch assignment depends on business need and branch availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The role requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan originators must meet LO/CFPB requirements and Wells Fargo policies, including standards for financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
2+ years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel in the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch, depending on location.
SAFE registration required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Not eligible for Visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and hire, retain, coach, and develop a high-performing team.
Manage team performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, and hold the team accountable to desired behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to provide a coordinated customer experience and deepen relationships.
Educate customers about available digital options and demonstrate ways to make banking easier.
Use reporting and employee observations to identify strengths and opportunities, develop action plans, and improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues in a timely and effective manner.