Store Director #99 - Jackson, MS

Academy • Jackson, MS

4d • Onsite

About The Position

The Store Director leads the overall success of the store by driving exceptional customer experiences, strong financial performance, and a culture of teamwork and accountability. The role sets the store’s vision, translates company priorities into clear goals, and empowers team members to perform at their best. The Store Director balances daily operations with long-term strategy to deliver consistent results.

The position oversees store operations, including merchandising, inventory control, loss prevention, expense management, and talent development. It uses performance trends and customer insights to identify opportunities to grow sales, improve efficiency, and strengthen execution across departments. The Store Director also represents the store in the community, building relationships that support traffic, brand loyalty, and sustained growth.

The Store Director guides department and assistant store leaders, aligns teams across departments, and partners with regional leaders and cross-functional teams to share insights, execute initiatives, and maintain company standards. The position is full-time and averages 45–50 hours per week during peak times. Schedules vary based on business needs and may include evenings, weekends, and holidays.

Requirements

• Bachelor’s degree in a relevant field or an equivalent combination of education and related experience.
• 10 years of retail experience, including 7 years of progressive leadership responsibility.
• Demonstrated success leading retail teams, including salaried leaders and teams of 40–80 people.
• Strong customer service mindset focused on exceptional in-store experiences.
• Demonstrated ability to drive sales, profitability, and operational execution.
• Experience managing store operations, including merchandising, inventory, and loss prevention.
• Financial acumen and experience with budgeting, payroll, and expense control.
• Ability to communicate, interpret, and execute company policies and initiatives effectively.
• Willingness to travel periodically to support operations in other stores as needed.
• Ability to complete and maintain required Firearms Sales and Power Industrial Truck certifications.
• Ability to maintain a Federal Firearms License (FFL) for the store.
• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
• Ability to remain on feet and move throughout the store for extended periods during scheduled shifts.
• Ability to walk, bend, reach, pull, carry, and lift items up to 50 lbs.
• Ability to complete repetitive tasks, including scanning, stocking, and folding merchandise.
• Comfort using ladders or step stools to access merchandise as needed.
• Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
• Acceptable level of hearing and vision to perform job duties.
• Ability to adhere to company policies and professional standards.

Responsibilities

• Lead the overall success of the store, driving customer experience, financial performance, teamwork, and accountability.
• Set the store’s vision and translate company priorities into clear goals.
• Oversee merchandising, inventory control, loss prevention, expense management, and talent development.
• Analyze performance trends and customer insights to identify opportunities to grow sales, improve efficiency, and strengthen execution.
• Build community relationships that support store traffic, brand loyalty, and sustained growth.
• Guide, coach, and provide direction to department and assistant store leaders.
• Create alignment across departments so team members understand how their work contributes to store success.
• Partner with regional leaders and cross-functional teams to share insights, execute initiatives, and maintain company standards.
• Travel periodically to support operations in other stores as needed.
• Audit firearm sales in compliance with federal and state requirements, including completion of ATF Form 4473.
• Complete and maintain required Firearms Sales and Power Industrial Truck certifications.
• Maintain a Federal Firearms License (FFL) for the store.
• Step in wherever needed while prioritizing core duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior