Valet Attendant - Jackson, MS

Parking Management•Jackson, MS

1d•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet services while ensuring the security of guest vehicles. The attendant warmly greets guests, assists with vehicle drop-off and retrieval, manages traffic flow, and responds to guest inquiries professionally. The role is an important part of the guest experience, delivering a welcoming and professional first impression and departure while following company policies and operating vehicles carefully. This active, fast-paced hospitality role involves working outdoors and indoors, interacting with guests, and collaborating with colleagues, vendors, and clients. Compensation is hourly pay plus tips; the posting states valets can average $13.00–$20.00+ per hour after combined base pay and tips, with rates varying by market and tips depending on service performance and customer interactions. The position is non-exempt and eligible for overtime for hours worked beyond 40 in a workweek, as described in the posting.

Requirements

High school diploma or GED.
A customer-service attitude and helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain professional appearance and comply with uniform and grooming standards.
Follow instructions and work schedules, complete tasks on time, and adhere to safety procedures.
Adapt to changing work environments, competing demands, and unexpected situations with flexibility and professionalism.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Safely and efficiently park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
Inspect vehicles for damage and document parking locations on claim tickets.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and address guest inquiries professionally.
Deliver exceptional guest service through professional communication, active listening, and personalized assistance.
Handle challenging situations professionally, resolve problems promptly, and contribute to a positive team environment.
Follow company policies and procedures, including attendance and timekeeping requirements; clock in and out for shifts and breaks and accurately report tips.
Keep valet areas clean, organized, and presentable.
Arrive on time in full uniform and properly groomed, maintain regular attendance, and uphold company standards for safe and efficient parking operations.
Attend required staff meetings and complete assigned training modules on time.
Use and maintain equipment properly and report unsafe conditions.
Perform other tasks as needed to support operational goals and changing business needs.
Use a personal cell phone for work-related communication or applications when required, subject to company reimbursement policy.