Patient Care Coordinator (Jackson, MS)

Ennoble Care • Jackson, MS

8d • Onsite

About The Position

Ennoble Care is seeking a full-time Patient Care Coordinator to join its office-based clinical care team in the Jackson, Mississippi area. The role works alongside other Care Coordinators and collaborates with providers in a family-practice-style model. It is not patient-facing, but supports patient-centered care coordination, documentation, communication, continuity of care, and timely follow-up across care settings. The position requires frequent communication with patients, families, providers, and interdisciplinary teams, and use of the electronic medical record and office technology. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. CST, on-site in Jackson, with no weekends, evenings, nights, or on-call requirements. Starting pay is $18.00 per hour. The company describes its culture as positive and respectful, rooted in teamwork, and supportive of work-life balance, internal advancement, and long-term career growth subject to performance, organizational needs, and role availability.

Requirements

• Be legally authorized to work in the United States.
• Have at least 1 year of experience in a clinical and administrative or care coordination role within a healthcare setting.
• Be comfortable spending a significant portion of the day on the phone communicating with patients, families, and care teams.
• Demonstrate professionalism, compassion, empathy, exceptional customer service, and a patient-centered approach.
• Have strong organizational, documentation, and time-management skills, with the ability to multitask and manage multiple priorities in a fast-paced environment.
• Have professional communication skills across phone, email, Microsoft Teams, and in-person interactions.
• Be proficient in Microsoft Office applications, including Outlook, Word, and Excel, and comfortable learning new technologies and EMR systems.
• Adapt positively to change, work collaboratively as part of a team, and continuously learn new skills.
• Be able to work full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m. CST, on-site in Jackson, Mississippi.
• Successfully complete a background check.
• Disclose any current or future need for employment-based immigration sponsorship before an offer is extended.

Nice To Haves

• Experience supporting providers, coordinating patient care, and/or working in a medical office or family practice setting.

Responsibilities

• Coordinate and manage patient care activities through Ennoble Care’s electronic medical record (EMR) system to support continuity of care and positive patient outcomes.
• Support day-to-day clinical workflows, including referrals, laboratory orders and follow-up, medication refill requests, durable medical equipment coordination, and other care coordination tasks.
• Communicate frequently with patients, providers, families, and interdisciplinary teams to address patient needs, resolve barriers to care, and ensure timely follow-up.
• Accurately document patient interactions and promptly communicate changes in condition, concerns, or urgent matters to appropriate clinical team members.
• Manage multiple priorities in a fast-paced environment while demonstrating professionalism, empathy, organization, and customer service.
• Use EMR systems, secure email, Microsoft Office, telephone systems, and other office technology, and contribute positively to daily operations and team collaboration.

Benefits

• Medical, dental, vision, and supplementary benefits, including life insurance, short-term and long-term disability, flexible spending accounts for medical and dependent care, accident coverage, critical illness coverage, and hospital indemnity.
• Paid time off.
• Paid office holidays, including seven company-paid holidays annually.
• Paid sick time.
• 401(k) with up to 3% company match.
• Referral program.
• Payactiv pay-on-demand access to earned wages.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed