Patient Care Coordinator

Upstream Rehabilitation • Owasso, OK

5d • Onsite

About The Position

Summit Physical Therapy, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in Owasso, Oklahoma. This entry-level office role maintains pleasant, consistent daily clinic operations and supports clinic growth through effective practice management and patient intake. The coordinator works with the Clinic Director to carry out efficient clinic procedures and supports Upstream Rehabilitation’s mission, vision, and values. The role involves frequent customer interaction and multitasking across computer programs.

The position operates full-time during normal business hours, Monday through Friday, with a minimum expectation of 40 hours per week. Special events may occasionally require evening or weekend attendance, and additional hours may be needed. The work is performed indoors and is primarily sedentary, with occasional light physical activities and frequent use of a computer and other office equipment.

Requirements

• High school diploma or equivalent.
• Communication skills and the ability to relate well to Business Office and Field leadership.
• Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
• Efficient time management and presentation skills when working as part of a team.
• Ability to perform the position’s essential functions, including frequent computer use and repetitive typing, constant communication and near-vision computer work, and occasional lifting, carrying, pushing, or pulling of up to 20 pounds.

Responsibilities

• Greet clinic visitors in a friendly and welcoming manner and create an inviting clinic atmosphere.
• Schedule new referrals received by fax or telephone from patients and physician offices, convert referrals into evaluations, and schedule patient visits.
• Verify patients’ insurance coverage and collect payments and other money due at the time of service.
• Make welcome calls and monitor and influence patient arrival rates through a positive customer experience.
• Maintain an orderly and organized front-office workspace.
• Manage the clinic schedule efficiently and handle document routing and non-clinical documentation.
• Manage personal overtime, deposits, clinic inventory, caseloads, discharge candidates, progress notes, and insurance reporting.
• Attend required training with Territory Field Trainers for Raintree and other business-process updates, and complete quarterly compliance training.
• Perform other duties as assigned.

Benefits

• Annual paid Charity Day to give back to a personally meaningful cause.
• Medical, dental, vision, life, short-term disability, and long-term disability insurance.
• Three weeks of paid time off plus paid holidays.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED