Patient Care Coordinator

Compassus•Marion, OH

3d•$15 - $26

About The Position

The Patient Care Coordinator models Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation, promotes the Compassus philosophy using its 6 Pillars of Success, upholds the Code of Ethical Conduct, and fosters positive working relationships across the company and with external stakeholders. The role’s primary function is to schedule patient services and coordinate with staff. The coordinator schedules and documents patient services, helps coordinate care with management and the patient’s interdisciplinary team, and communicates with patients, staff, health care professionals, and referral sources. The position also responds to agency and patient needs professionally and creatively, performs assigned on-call responsibilities, and carries out other duties as assigned.

Requirements

High school diploma or GED.
Ability to perform basic arithmetic, including calculating rates, ratios, and percentages.
Ability to read and interpret business and professional materials, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals and to present information and respond to questions effectively.
Strong written and verbal communication skills.
Ability to understand, read, write, and speak English.
Ability to articulate and embrace the integrated healthcare at home philosophy.

Nice To Haves

Experience with patient scheduling is highly preferred.
Prior customer service experience is preferred.

Responsibilities

Schedule patient services and appropriately document patient schedules in a timely manner.
Coordinate care with management and the patient’s interdisciplinary team.
Communicate effectively with patients, staff members, other health care professionals, and referral sources.
Respond to agency and patient needs in a professional and creative manner.
Perform on-call responsibilities as assigned.
Perform other duties as assigned.
Model Compassus values, promote its philosophy and 6 Pillars of Success, uphold the Code of Ethical Conduct, and promote positive working relationships.