Patient Care Coordinator (Resource - Floater)

US Physical Therapy • Timberlake, VA

1d • Onsite

About The Position

The Patient Care Coordinator is primarily responsible for coordinating the functions needed to support an efficient flow of patients through check-in, treatment, and check-out. The position serves as the point of contact for non-clinical patient services and is a resource floater who covers different clinics according to business needs. The role supports patients from initial evaluation through discharge and performs front-office, scheduling, records, and payment tasks.

Requirements

• High school graduate or equivalent.
• Excellent in-person and phone customer service skills.
• Close attention to detail.
• Strong time-management and organizational skills.
• Ability to multitask across different responsibilities.
• Computer knowledge.
• Team-player attitude and an energetic focus on excellent customer service.

Responsibilities

• Greet patients and provide outstanding customer service.
• Coordinate each patient's care from initial evaluation to discharge.
• Manage phone calls at different clinics as needed.
• Schedule appointments electronically.
• Enter data.
• Verify current personal and financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax and file documents.
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Benefits package including 401(k), health insurance, dental insurance, and generous paid time off.
• Multiple opportunities for professional development, specialization, and leadership.
• Employee discount plans.
• Employee Assistance Program (EAP).
• Investment from a company that wants employees to succeed and thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED