Patient Care Coordinator

Summit Physical Therapy•Claremore, OK

5d•Onsite

About The Position

Summit Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join its clinic team in Claremore, Oklahoma. This entry-level office role maintains pleasant, consistent daily clinic operations and supports clinic growth through effective practice management and patient intake. The coordinator works with the Clinic Director to carry out efficient clinic procedures and support Upstream Rehabilitation’s mission, vision, and values. The role involves frequent use of multiple computer programs and a strong focus on customer service. The position operates during normal business hours, Monday through Friday, with a minimum expectation of 40 hours per week. Special events may require some evening or weekend attendance, and additional hours may be needed. The work is primarily sedentary in an indoor clinic environment, with regular communication and computer use. Full-time benefits include an annual paid Charity Day, medical, dental, vision, life, short-term and long-term disability insurance, three weeks of paid time off plus paid holidays, and a 401(k) with company match.

Requirements

High school diploma or equivalent.
Communication skills and ability to relate well to Business Office and Field leadership.
Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
Efficient time management and presentation skills as a member of a team.
Ability to perform sedentary work and to communicate, hear, speak, use office equipment, type repetitively, and view and read a computer screen.
Ability to occasionally walk, stand, push or pull, and lift or carry weights up to 20 pounds; rare crawling, crouching, kneeling, stooping, stair or ladder climbing, reaching above shoulder height, or lifting under 10 pounds from waist to shoulder.

Responsibilities

Greet everyone entering the clinic in a friendly and welcoming manner and create an inviting clinic atmosphere.
Schedule new referrals received by fax or telephone from patients and physician offices, convert referrals into evaluations, and schedule patient visits.
Verify patient insurance coverage and collect payments due at the time of service.
Make welcome calls and monitor and influence arrival rates by creating a positive customer experience.
Maintain an orderly, organized front office workspace.
Manage the clinic schedule efficiently and manage document routing and non-clinical documentation.
Manage personal overtime, deposits, clinic inventory, caseloads, discharge candidates, progress notes, and insurance reporting.
Attend required training with Territory Field Trainers for Raintree and other business-process updates.
Complete quarterly compliance training.
Perform other duties as assigned.