Patient Care Coordinator

Specialty1 Partners•Sacramento, CA

3d•$20 - $24•Onsite

About The Position

Valley Oral & Maxillofacial Surgery in Sacramento is seeking a Patient Care Coordinator to handle administrative and front-office duties in a busy specialty dental practice. The role focuses on creating a welcoming, comfortable experience for patients and visitors while managing clerical tasks, providing accurate information, and addressing complaints. The coordinator may also help facilitate or coordinate other office responsibilities as needed. The schedule is Monday through Friday, 7:40 AM to 5:00 PM. The position is based at 2398 Fair Oaks Blvd, Ste 1A, Sacramento, CA 95825.

Requirements

At least 1–2 years of proven experience as a front desk representative in a dental practice.
Familiarity with dental practices and office machines such as fax machines and printers.
Strong communication and people skills.
Good organizational and multitasking abilities.
Problem-solving skills.
Customer service orientation.
High school diploma.
Able to sit and stand for extended periods.
Able to operate standard office equipment.
Able to assist patients safely in and out of chairs or treatment areas.
Able to maintain clinical positioning for extended periods.
Able to work around medical equipment and instruments.
Able to adhere to OSHA and infection control standards.
Able to perform repetitive hand and wrist movements.
Able to respond quickly in emergency situations.

Responsibilities

Welcome patients to the dental office and help them feel comfortable and valued.
Maintain accurate patient records, updates, and files.
Answer incoming calls, redirect calls, and take messages.
Check, sort, and forward emails.
Keep the front desk tidy, presentable, and stocked with necessary materials.
Handle complaints and provide accurate information.
Help facilitate or coordinate other office responsibilities as needed.