Patient Care Coordinator

The Worx•Logan, UT

5d•Onsite

About The Position

The Worx Physical Therapy is hiring a full-time Patient Care Coordinator for its outpatient clinic in Logan, Utah. The role supports patients throughout their recovery by helping ensure a welcoming and organized clinic experience. The employer is willing to train the right person, and prior medical office experience is not required. The coordinator welcomes patients, supports check-in and intake, manages appointment scheduling and therapist calendars, and helps maintain daily clinic flow. The role also includes verifying insurance benefits, collecting payments, responding to basic billing questions, maintaining patient records in the Electronic Medical Record (EMR) system, and keeping the reception area organized and professional. The coordinator works with therapists and assistants to support excellent patient care.

Requirements

Excellent communication and interpersonal skills.
Friendly, empathetic, and professional demeanor.
Strong organizational skills and attention to detail.
Comfort using computers and office technology.
Dependable, punctual, and a team player.

Nice To Haves

Customer service, front desk, or medical receptionist experience is preferred but not required.

Responsibilities

Welcome patients, verify information, and assist with check-in and intake.
Answer multi-line phones and schedule appointments.
Coordinate therapist calendars and daily clinic flow.
Verify insurance benefits, collect payments, and assist with basic billing questions.
Maintain patient records and update the Electronic Medical Record (EMR) system.
Keep the reception area organized and professional.
Collaborate with therapists and assistants to support excellent patient care.