Patient Care Coordinator (Outpatient), Day Shift Part Time

Adventist Health•Glendale, CA

15d•$25 - $30

About The Position

The Patient Care Coordinator performs admitting and clerical duties in an outpatient location to support efficient patient processing and scheduling. The role communicates with patients and visitors to promote satisfaction and quality of care. Duties include coordinating arrivals, orders, admissions and discharges; maintaining records and supplies; obtaining billing, insurance and demographic information; helping schedule appointments; and providing administrative support to the department.

Nice To Haves

High school education, GED or equivalent is preferred.
Associate’s or technical degree in business, healthcare or computer science, or an equivalent combination of education and related experience, is preferred.

Responsibilities

Greet, receive and escort patients and visitors, notify appropriate personnel of arrivals, answer phone lines and intercom, and address complaints and requests.
Receive, interpret, verify and process physicians’ orders; admit and discharge daily patients; and create charts.
Complete and forward required information, charts, records and documents; request previous patient records; and maintain department records, reports and statistics.
Order and maintain office supplies and equipment.
Check patients’ insurance status and benefits, identify and collect co-payments, and identify service limits.
Provide forms to billing and other departments and assist with maintaining hospital forms.
Perform confidential clerical duties, including data entry, obtaining patient signatures on documents and consent forms, filing, and answering phones.
Help schedule patient appointments and obtain necessary billing, insurance and demographic information.
Inform patients of examination preparations and remind them about preparations when confirming appointments.
Schedule appointments and make reservations for departmental classes, programs and in-services.
Keep waiting rooms neat, clean and organized; communicate with people waiting; monitor panels for alarms and report them to the appropriate department.
Provide coverage or assistance as needed to maintain departmental quality standards.
Compile information for reports, manuals, handouts and meetings; provide clerical support for department meetings and activities; and assist with research and special projects.
Perform other job-related duties as assigned.