Patient Care Coordinator
Professional Physical Therapy•White Plains, NY
•$18 - $21
About The Position
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate Patient Care Coordinator. The coordinator is the first point of contact for patients and plays a vital role in providing exceptional customer service and ensuring a positive patient experience. The company is committed to high-quality patient care and a positive, welcoming environment, and values teamwork, respect, and integrity. Compensation is $18–$21 per hour, based on experience and qualifications.
Requirements
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient computer skills and ability to learn new software systems.
Responsibilities
- Greet patients.
- Answer phones.
- Schedule patient appointments.
- Complete new patient registration and data entry.
- Discuss insurance benefits, authorization requirements, and payment responsibilities.
- Collect patient balances, including copayments, deductibles, and coinsurance.
- Perform standard day-to-day clinical administrative responsibilities.
Benefits
- Monthly performance bonus
- Medical, dental, and vision insurance
- Life insurance
- 401(k)
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
