Patient Care Coordinator

Curant Health•Smyrna, GA

3d•Onsite

About The Position

Curant Health is seeking a Patient Care Coordinator to serve as the primary link between assigned patients, physicians, and the pharmacy. The role focuses on providing excellent customer service, supporting patients’ healthcare needs and goals, communicating with patients and healthcare professionals, and maintaining accurate documentation and records using pharmacy software. The position is based in Smyrna, Georgia. During the first 90 days, the schedule is Monday through Friday, 8:30 AM to 5:30 PM for training and onboarding. After successful completion of training, the schedule changes to 11:00 AM to 8:00 PM. The posting describes the position as full-time, with no nights or weekends.

Requirements

Currently registered as a Pharmacy Technician in the state of Georgia.
High school diploma.
Excellent verbal and written communication skills.
Knowledge of Microsoft Word, Outlook, and Excel.
Ability to transcribe information and data accurately.

Nice To Haves

Two years of relevant work experience in a pharmacy.
Experience handling pharmacy insurance rejections and billing.
Experience in a retail pharmacy environment.

Responsibilities

Build relationships with and provide customer service to assigned pharmacy patients, supporting their healthcare needs and goals.
Communicate clearly and effectively in person and by phone with patients, doctors, hospitals, pharmacists, and staff.
Use pharmacy software accurately to document patient notes, verify insurance, and maintain healthcare records for assigned patients.
Work collaboratively with colleagues in a supportive, family-like environment.