Patient Care Coordinator
Professional Physical Therapy•Cambridge, MA
•$37,440 - $43,680
About The Position
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate Patient Care Coordinator. This role is the first point of contact for patients and helps provide exceptional customer service and a smooth patient experience. The company values teamwork, respect, and integrity and seeks someone passionate about helping others.
Requirements
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient computer skills and ability to learn new software systems.
Responsibilities
- Greet and check in patients, ensuring patient information is accurate and complete.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct patients to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such as data entry and maintaining patient records.
Benefits
- Monthly performance bonus
- Medical, dental, and vision insurance
- STD/LTD insurance
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401(k) with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
